Frequently asked questions

WriteNow Care is the perfect choice for anyone seeking quality counseling with a licensed counselor — whether from the comfort of home, the workplace, or on the go. It’s designed for those who have been disappointed by existing online counseling options that are overpriced and overpromise, but fail to deliver results.
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It’s for anyone who:

• Finds traditional therapy too expensive, inconvenient, or limited by location.
• Has a busy schedule and needs flexible, accessible support.
• Wants ongoing guidance and lasting support beyond just a single session.
• Needs help with issues ranging from stress, anxiety, depression, relationships, sleep difficulties to career challenges.
• Has never tried therapy and finding it overwhelming or unsure where to start.
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WriteNow Care is not suitable if:

• You require a higher level of care, medication, in-person treatment, or crisis intervention.
• You are under 18 years old.
• You are looking for couples therapy or group therapy, as we currently only offer individual counseling.

We currently offer our services in Texas, Florida, and New York, with plans to expand to more states soon! If we’re not in your state yet, we’d love to keep you updated. Sign up for our mailing list and we’ll notify you as soon as WriteNow Care becomes available in your area.

Yes, online counseling is a proven and effective form of therapy for many individuals. Research continues to affirm that online therapy, including asynchronous messaging can be as effective as traditional in-person counseling for a wide range of mental health concerns, including anxiety, depression, and stress management. Studies have shown that for many conditions, online therapy delivers outcomes comparable to therapy as usual (TAU), offering flexibility and accessibility without compromising quality.

A “CarePoint” is more than just a quick message; it’s a dedicated moment in your therapeutic process that aims to provide you with intentional support, insights, and direction. Unlike a casual inquiry about your day, a CarePoint is a structured response from your counselor designed to:

• Deeper reflection: Your counselor thoughtfully addresses the challenges you’ve shared and validates your experiences.
• Actionable insights: You’ll receive guidance, questions, or tools to deepen your self-awareness.
• Therapeutic takeaways: Each CarePoint gives you something tangible—a new perspective, a reflection, or an action step to move your healing journey forward.
  

This intentional type of response helps ensure that each interaction is meaningful, propelling you toward your goals with care and expertise.

At WriteNow Care, our philosophy is simple: Happy counselors lead to happy clients. We believe great therapy starts with empowered counselors, which is why we've built a model that truly works for both clients and counselors.

Unlike many online platforms that overpromise and underdeliver, we focus on creating a balanced, effective, and sustainable approach to counseling. We pay our counselors fair market rates, provide them with income stability, access to a proprietary knowledge base and handle administrative tasks so they can focus entirely on what matters most — caring for you.

We’ve also seen the harm caused by misleading telehealth services that encourage dependency rather than true healing. Our therapy model is designed for real, lasting progress, not short-term fixes or addictive cycles. And while we’re not a non-profit, we make at least 50% less than other platforms, ensuring that therapy remains affordable, ethical, and accessible while still allowing us to run a sustainable business.

At WriteNow Care, we hold our counselors to the highest standards to ensure you receive the best possible support. Every counselor is fully licensed to practice independently and has specialized training in psychology, clinical social work, counseling, or marriage and family therapy.

In the US, all our counselors hold at least a graduate degree in their respective fields. We go beyond standard licensing requirements with a rigorous selection process, including thorough screening, a written assessment, and a personal interview conducted by our clinical leadership team. This ensures that every counselor we bring on board meets our high standards for expertise, compassion, and effectiveness.

We also know that a strong connection between you and your counselor is essential for real progress. That’s why, instead of relying on algorithms, our clinical team personally hand-matches you with the counselor best suited to support your unique needs.

With WriteNow Care, you’re not just getting therapy—you’re getting a trusted, expertly chosen partner in your journey toward wellbeing.