Our approach to care

Accessible counseling that puts you first

Receiving and providing care are deeply human experiences, which is why we're committed to building a platform that truly serves you and our counselors.

Counselor matching process

Finding you the right fit

Knowing who to trust with your mental health care can be tough — we simplify that decision for you with our collective matching expertise.

Extensive matching experience

Our clinical team has helped match thousands of counselor and clients. We know the ins and outs of counselor matching and handle the entire process from start to finish.

Two individuals from the WriteNow Care clinical team discussing the results of a client onboarding questionnaire and which counselor will best be able to support them.

A focus on counseling continuity

We invest in finding and retaining great counselors so that once your find your match, you can progress meaningfully with them over time. If you take a break from care, we prioritize matching you with the same counselor when you return.

Our counselors

Your partners in progress

Our licensed counselors combine proven expertise, personalized care, and innovative tools to support your growth.

Highly-qualified providers

All of our counselors are fully licensed by their respective state boards and have graduate degrees in counseling, social work, marriage & family therapy or psychology.

A collection of chips showing a range of clinically backed counseling modalities offered by WriteNow Care counselors including, motivational interviewing, emotionally focused therapy, acceptance and commitment theory, dialectical behavior therapy, cognitive behavioral therapy and internal family systems.

Clinically-backed modalities

WriteNow Care counselors practice multiple approaches with substantial research and clinical backing. Additionally, our counselors also thoughtfully bring their own unique approach to their work with you.

Counselors empowered

Our very human (we promise) counselors are assisted in providing outstanding care with innovative proprietary resources created by our clinical leadership team.  

Privacy & Security

Your trust is our priority

We understand that reaching out for support is a meaningful step, and you deserve to feel safe and in control throughout the process. That’s why WriteNow Care is designed with strong safeguards and thoughtful features to protect your information from the very start.

Confidential by design

Connect with your counselors through live sessions or private messaging through our secure app. To maximize your discretion, you can use a nickname when you sign up.

Control over your data

Our clinical staff works closely with counselors to uphold a high standard of ethics and treatment, ensuring that your personal information remains confidential. If you want to leave, you can delete your data anytime.

FAQs

What goes into matchmaking? How do you match me with a counselor?

At WriteNow Care, we believe the match between counselor and client can be the most important contributor to success. Our clinical team is responsible for personally hand-matching you to the counselor we believe is best suited to help with your unique challenges.

How soon do I get matched with someone?

We strive to match all clients to counselors within 24-48 hours of signing up, and our counselors will reach out in a timely manner to get you started!

Can I request a specific counselor?

If you know a counselor who works on WriteNow Care, you are welcome to reach out to admin@writenow.care to check on their availability for new clients.

Can I switch to a different counselor? How?

We understand that developing a connection with your provider is instrumental to the counseling process. If you’re looking to change counselors, please reach out to our team at admin@writenow.care.

Something else on your mind?

Find your way to brighter days

Download the app to sign up and get matched with a licensed counselor within 48 hours.

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